MoetMoet
MoetMoet Dutch Letterpress
Maastricht, The Netherlands
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Shop policies
Last updated on
May 10, 2022
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Thank you for visiting the MoetMoet Etsy Shop.
MoetMoet was founded in 2010 by Youri Penders. It all started with the fascination about letterpress printing techniques. So here we are, located in the south part of The Netherlands, printing beautiful cards and posters. Bringing the best letterpress products to you, anywhere in the world.
Our products are manufactured by hand. We use as less electricity as possible. The presses are all working on 100% kinetic energy (using hands & feet).
We prefer recycled materials and we love good quality. It's not always easy to find a good mix of both criteria, but we keep doing the best we can to get environment friendly products with a high quality standard.
Sometimes we use fresh made, brand new paper. But we love to use materials that would be thrown away otherwise. For example: local printers are supplying us with cardboard that is used to separate envelopes in a box. For them it's waste, for us it's the beginning of a new product. It has a rough character and feels pure.
We also get cans with ink leftovers that would be thrown away by printers. For them it's not enough, while we can print hundreds or even thousands of cards with it.
MoetMoet was founded in 2010 by Youri Penders. It all started with the fascination about letterpress printing techniques. So here we are, located in the south part of The Netherlands, printing beautiful cards and posters. Bringing the best letterpress products to you, anywhere in the world.
Our products are manufactured by hand. We use as less electricity as possible. The presses are all working on 100% kinetic energy (using hands & feet).
We prefer recycled materials and we love good quality. It's not always easy to find a good mix of both criteria, but we keep doing the best we can to get environment friendly products with a high quality standard.
Sometimes we use fresh made, brand new paper. But we love to use materials that would be thrown away otherwise. For example: local printers are supplying us with cardboard that is used to separate envelopes in a box. For them it's waste, for us it's the beginning of a new product. It has a rough character and feels pure.
We also get cans with ink leftovers that would be thrown away by printers. For them it's not enough, while we can print hundreds or even thousands of cards with it.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
In general the buyer will probably pay us through PayPal. In some cases (e.g. for people who live in The Netherlands) we will accept payment in advance by bank transfer. You can select "other" at the payment method. Please contact us if you have any questions about paying without using PayPal. Just to be clear: we send the product after payment has been done (read more about shipping in our Shipping Policy).
Maybe you were in a hurry, or maybe you were in an impulsive mood. Anyway, sometimes you just want to cancel your order. We do our best to keep it as simple as possible. That means, as long as the products aren't shipped, you'll get you money back (minus the fees that third parties like Etsy or PayPal). Most likely we will ask you why you canceled your order. Feel free to be as honest as you want. We just like to improve our service.
In case you cancel your order after the products are shipped: just wait until the products arrive. After you've received them you can send them back.
Since most of our products are not really expensive, please think twice before returning. Is it worth the hassle? Maybe is shipping it back to us just as expensive as the product itself. Can you still use it as a present?
Just to be as clear as possible:
Refunds will only take place after we have received the products. They have to be in the same condition we shipped them to you.
In all cases you (the buyer) will have to pay for the shippings costs when returning the products.
Maybe you were in a hurry, or maybe you were in an impulsive mood. Anyway, sometimes you just want to cancel your order. We do our best to keep it as simple as possible. That means, as long as the products aren't shipped, you'll get you money back (minus the fees that third parties like Etsy or PayPal). Most likely we will ask you why you canceled your order. Feel free to be as honest as you want. We just like to improve our service.
In case you cancel your order after the products are shipped: just wait until the products arrive. After you've received them you can send them back.
Since most of our products are not really expensive, please think twice before returning. Is it worth the hassle? Maybe is shipping it back to us just as expensive as the product itself. Can you still use it as a present?
Just to be as clear as possible:
Refunds will only take place after we have received the products. They have to be in the same condition we shipped them to you.
In all cases you (the buyer) will have to pay for the shippings costs when returning the products.
Shipping
After you've payed your order we'll get the information about it. We are customers too and we don't want to wait too long. So we won't let you wait too long either. We usually ship within 48 hours after receiving your payment. We ship from Monday to Friday. If for any reason shipping will be delayed, we'll contact you about it.
Products will be shipped the way we think is best for protecting the product itself. If you think your product's been damaged during shipping, please provide us with the information and a photo of the damaged product.
Since every situation is unique we will solve it in a unique way. It's simply not possible to mention every scenario here.
Our products will be shipped by PostNL (www.postnl.nl). Most likely you'll receive it from your local mailman.
If you have any special requests about the shipping, please contact us about it (e.g. if you want an insurance shipping).
Products will be shipped the way we think is best for protecting the product itself. If you think your product's been damaged during shipping, please provide us with the information and a photo of the damaged product.
Since every situation is unique we will solve it in a unique way. It's simply not possible to mention every scenario here.
Our products will be shipped by PostNL (www.postnl.nl). Most likely you'll receive it from your local mailman.
If you have any special requests about the shipping, please contact us about it (e.g. if you want an insurance shipping).
Additional policies and FAQs
We want you to experience a great time while shopping at MoetMoet Etsy Shop. You are the reason why we are here on Etsy. We hope our products will make you happy and even make you smile the rest of the day.
So I just want to say it once again: if you have any questions, please contact us. We are happy to read your messages, questions, suggestions and also like to receive photos of you with our product.
Have a lovely day!
So I just want to say it once again: if you have any questions, please contact us. We are happy to read your messages, questions, suggestions and also like to receive photos of you with our product.
Have a lovely day!